Terms of Service

Effective October 7, 2026

Mango Ink Studio ("we," "us," or "our") operates mangoink.com and its subdomains. These terms apply when you order from our shop, book a wedding suite, day-of stationery, personal stationery or custom work with us, or use our wedding website platform. If you sign an agreement with us for your project, that agreement governs your project, and these terms cover everything else.

Proofs and Approval

We send digital proofs for your review before anything is printed, and nothing is finalized until you give your approval. Shoppable as-is suites include two rounds of revisions; semi-custom and fully custom projects include up to three. After your included rounds, we reserve the right to charge for additional revisions.

Please review every proof carefully, ideally with a second person. We print exactly what you approve, and we are not responsible for spelling errors, wording mistakes, or factual inaccuracies in content you provide or approve.

Payment

For wedding suites ordered from our shop, a $500 deposit is due at checkout. For most other wedding orders, half of the total is due to begin, and the balance is due before printing. You're welcome to pay in full at any time. Holiday cards, stationery and calendars from our shop are paid in full at checkout. We accept all major credit cards and checks.

Cancellations and Refunds

We do not offer refunds on printed items. If you cancel before your project is complete, all payments made to date are non-refundable.

If you're ever not satisfied with the final product, we'll have a conversation and work with you to make it right.

Timelines and Rush Orders

Timelines depend on getting wording, details and approvals from you on time. Delays in content or approvals may move your timeline or add rescheduling fees. We do our best with rush timelines; rush fees vary depending on the scope of the project and our current workload, and we'll let you know what's possible and what the additional cost looks like.

Shop Orders and Shipping

Shop orders ship within the US and Canada. Holiday cards ship free by ground. For other orders, shipping is chosen and paid at checkout. Once an order ships, we are not responsible for damage, loss or delay caused during shipping.

Design Ownership and Use

Unless purchased by you, Mango Ink retains all copyrights in the designs we create. You may use your finished stationery for its intended purpose. Designs may not be reproduced or repurposed for other items without our written permission.

We may photograph, display and share completed work in our portfolio, on social media and in marketing, unless you ask us not to in writing when you book.

Wedding Websites

Wedding websites stay up for 90 days after the wedding. Refunds are not available after the site has been built. We do not share guest data, and it is all kept private.

Our Website Helper

The "?" on our website answers questions from the information on this site. Its prices are rough estimates, not quotes. Your proposal, invoice or agreement is what counts.

Limit of Liability

Our maximum liability for any claim relating to an order or project will not exceed the total you paid for it.

Governing Law

These terms are governed by the laws of the State of Washington.

Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Mango Ink Studio
info@mangoink.com
Seattle, Washington